Last Updated: 30-Aug-2024
Refund Eligibility
Course Purchases: Refunds for UEIE courses will generally be considered only within the first 7 days from the date of purchase.
Course Completion: Refunds may not be granted for courses that have been completed or significantly progressed.
No Refunds for Free Courses: Refunds will not be granted for free courses or promotional offers.
Refund Requests
Written Requests: All refund requests must be submitted in writing to info@ueie.com within the specified refund window.
Documentation: Refund requests may require supporting documentation, such as proof of purchase or evidence of course completion.
Refund Processing
Processing Time: Refund requests will be processed within 7 business days of receipt.
Refund Methods: Refunds will generally be issued to the original payment method used for the purchase.
Exceptions
Technical Issues: If a refund is requested due to technical issues preventing course completion, UEIE may offer alternative solutions or extensions.
Force Majeure: Refunds may be considered in cases of force majeure events, such as natural disasters or unforeseen circumstances that prevent course completion.
Contact Information
For any questions or concerns regarding refunds, please contact us at info@ueie.com.
